Effective July 13, 2026 · Think Fast is operated from the United States. Questions: support@playthinkfast.com
If your event flops, we refund your pass in full. Email us within 7 days of purchase — no forms, no interrogation. Unlimited subscriptions can be canceled anytime and stay active through the period you've paid for; your first month is covered by the same 7-day refund promise.
Buying a pass gives you the right to run Think Fast games at your tier's player limit during its window (72 hours from first use for Event Passes; while your subscription is active for Unlimited). Passes are for your event — share the code with your co-organizers, not the internet. We may cancel abusive use (resale, scraping, attacking the service) and will refund unused passes when we do.
The service is provided as-is; if something breaks mid-event on our side, tell us and we'll make it right with a refund or a fresh pass. Our total liability is capped at what you paid us. Play nice: you're responsible for the content of custom topics and chat in rooms you host.
Players: no accounts, no emails collected. Player names, answers, chat, and scores live inside a game room and are deleted when the room expires (hours, not days). We keep anonymous, aggregate question ratings (👍/👎 tallies) to improve the question bank — never tied to a person.
Buyers: checkout is handled entirely by Stripe; we never see your card number. We store your email and pass details so we can find your purchase when you email us.
AI topics: when you use a custom AI category, the topic text you type is sent to our AI provider (Anthropic) to generate questions and is not used to train models. Don't put confidential information in a topic.
Cookies & analytics: we use privacy-respecting page analytics and, on marketing pages only, conversion measurement for the ads that brought you here. The game itself has no third-party trackers.
Data requests or deletions: support@playthinkfast.com.